Consumer Medical Product Service

Please use the form below to submit a request for a Return Material Authorization (RMA) # for all of Exergen's Consumer (TAT2000C Series) Temporal Artery Thermometers.

If you are having trouble with this form, or have any other questions or concerns, please feel free to email: service@exergen.com or call 617.923.9900, Option # 3 and please allow up to 24 hours for a response.

Please click here for the Exergen Important Things to Know/Frequently Asked Questions

If you're looking for Industrial returns, click here.
If you're looking for Professional Medical Device returns, click here.

Consumer Return Authorization Form

If you are human, leave this field blank.

First Name *

Last Name *

Address *

Address

Address

Address

City

City

State Alabama Alaska Arkansas Arizona California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

State

Zip Code

Zip Code

Phone Number *

Email Address *

Select a Product * Please Select Product TAT-2000C SmartGlow TAT-2000C Original

Select Problem * Please Select a Problem Not reading accurately Only goes into memory Not turning on Other

Comments

Once this form is received, an email will be sent back with the RMA number. Please return the unit(s) to the address below for repair/replacement referencing the RMA number on the outside of the shipping box.

Exergen Corporation
ATTN RMA #:________________
400 Pleasant Street
Watertown, MA 02472
USA