Industrial Product Service

Please use the form below to submit a request for a Return Material Authorization (RMA) # for all of Exergen's Industrial devices (IRt/c's, D and DX Series MicroScanners). If you are having trouble with this form, or have any other questions or concerns, please: CONTACT EXERGEN INDUSTRIAL SALES AND SUPPORT or call 617.923.9900, Option # 4. Please allow up to 24 hours for a response.

If you're looking for Professional (TAT5000 Series) Thermometer returns, click here.
If you're looking for Consumer (TAT2000C Series) Thermometer returns, click here.

Industrial Return Authorization Form

Once this form is received, an email will be sent back with the RMA number. Please return the unit(s) to the address below for repair/replacement referencing the RMA number on the outside of the shipping box.

Exergen Corporation
ATTN RMA #:________________
400 Pleasant Street
Watertown, MA 02472